FAQS

How long it takes to delivery my order?

We aim to dispatch 95% of the orders within 3-4 working days via courier services. It takes 2-4 working days to deliver across Pakistan. Tracking numbers are updated everyday for the orders that are dispatched.

Do you offer delivery services in all cities of Pakistan?
Yes, we do, we use TCS, M&P, and Leopard Courier to deliver across Pakistan.

Do you have an outlet located in Pakistan?

Yes, But majority of time the item delivery is done online and we have had a presence in the Shahdara area of Lahore.

Are you an authorized dealer of the brands you are offering?

No, we are not the authorized dealer of the products we are offering however we make sure the product supplied from a reliable delivery source in its original state and quality.

Do you accept returns?

We do have a return policy placed on our website . You can also read the Terms and Conditions page for further informational.

What do I do if I have a complaint?

We always try to solve the complaints customers have. Depending on the nature of the complaint, we suggest solutions. Please contact us via the Contact Us page or the phone number that is given on the website. Thanks.

What is the process to claim a warranty?

All products that come with a warranty can be claimed via the parent/brand company directly. The warranty card explains the terms and conditions and contact details of the service center in your city.

Do you deliver original products?

We always keep, sell, and deliver original products from parent / Brand companies.

Do you accept orders for companies/promotions etc?

Yes, we do accept orders from companies/promotions etc., please contact us for details via the Contact Us page or the phone number given on the website. Thanks.

Do you price match*?

We can match it, with our discretion and terms. The product must be identical, offered to sell by an authorized sellers’ store on the internet, with similar payment terms, and the stock should be available from the parent/brand company. We do not price-match services or software.

Any question that is not answered here:

Please message the mobile number +92-3085868446 or WhatsApp it. Phone calls may not be attended on this number or call at shop phone numbers given on the website from 6 pm to 9 pm Monday to Saturday, or email: emyoobusiness@gmail.com

*Price Matching Policy. We aim to match the price on an apple-to-apple comparison, which means the product should be available, from the authorized dealer of the brand, on sale (not on promotion), and on a legitimate/authentic website.

This website brings number of items of general and specific use for the customers to professional users.